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Privacy Policy

1. Introduction

Myofunctional Foundations (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book services, or communicate with us.

By using this website or our services, you consent to the practices described below.

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2. What Information We Collect

We may collect the following types of personal information:

A. Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Date of birth (if provided for intake purposes)

  • Health-related information relevant to therapy

  • Billing and payment information (processed securely through third-party platforms such as SimplePractice or payment processors)

B. Information collected automatically:

  • IP address

  • Browser type

  • Pages visited on our website

  • Cookies and analytics data (to improve website performance)

 

3. How We Use Your Information

We use your information to:

  • Provide myofunctional therapy services (in-person and virtual)

  • Schedule and manage appointments

  • Communicate with you regarding care or inquiries

  • Process payments and billing

  • Maintain clinical records as required for professional standards

  • Improve our website and services

  • Comply with legal and regulatory obligations

 

4. Virtual Care and Online Services

We offer virtual appointments. Please be aware that electronic communication (including email, video platforms, and online forms) carries some inherent security risks. We take reasonable steps to protect your information, but we cannot guarantee absolute security.

 

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information only when necessary with:

  • Secure third-party service providers (e.g., booking or payment systems)

  • Regulatory bodies if required by law

  • Other healthcare professionals involved in your care (with your consent)

 

6. Data Storage and Security

We take reasonable safeguards to protect your information, including:

  • Secure, encrypted electronic systems

  • Password-protected records

  • Limited access to authorized individuals only

Despite these measures, no system is completely secure, and we cannot guarantee absolute protection.

 

7. Retention of Information

We retain personal health information in accordance with professional and legal requirements in Ontario. Records are kept for the required retention period and then securely destroyed.

 

8. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to your records

  • Withdraw consent (subject to legal/clinical limitations)

  • Ask questions about how your information is used

To make a request, contact us using the information below.

 

9. Cookies and Website Tracking

Our website may use cookies or analytics tools to improve user experience. You may disable cookies in your browser settings if you prefer.

 

10. Third-Party Services

We may use trusted third-party platforms (such as booking or payment systems). These providers have their own privacy policies governing how they handle your information.

We encourage you to review those policies separately.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

 

12. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

 

Myofunctional Foundations

info@myofunctionalfoundations.ca

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Effective: April 2026

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